Weintend to be available for instant chat during normal business hours(CST) forchat regarding items in our store. During the weekends and holidays wewill be availableif online. Otherwise please send us a communication through eBay and wewillanswer that ASAP.
Weanswer all emails within 24 hours or less except holidays which areanswered aswe have time: ContactUs
Ifyoufeel you have received 5 star services then indicate that in yourfeedback. Ifyou feel like we could have done better please contact us and let usknow yourfeelings, we can’t fix it if we don’t know know what the problem was.We do the best wecan toget it right but with the vast diversion of items we offer things canbeoverlooked. EBay does not provide access to the details of the sellerrating sowe only see the numbers and never the logic which could have beenimproved/resolved witha quick phone call or simple email.
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Theshipping calculators in eBay only cover the US and Canadaand are generally 40% - 60% higher than our shipping rates. Pleasecontact us for anaccurate shipping cost before paying the invoice. If youneed International Shipping please contact us for a quote beforebidding. Wecan provide rush shipping, please call for a quote. All orders areshippedwithin 1 to 3 days prioritized from the date we receive payment, notcountingweekends and holidays.
Size and Weight:
The USPS has a 70lbweight limit with dimensional restrictions. UPS has a 150lb weight limit with dimensional restrictions. International weight and size restrictions vary. We will ship your item to the most cost efficient way we can provide. We do allow local pickup at our facility in Fort Worth. You are welcome to arrangeyour own shipping.
NOTICE: Regardless of thecarrier used the receiver is responsible for completely inspecting theshipmentimmediately upon receipt and noting specific damage on the deliveryreceipt beforesigning. Ifno damage is noted on the delivery receipt at the time of delivery thereceiveraffirms thatthe item has been fully inspected and is undamaged and is as describedin thelisting. The Tool General will not accept the return for refund anyitem/itemsthat have undocumented damage. If a damage claim is filed after thedeliverywith no damage noted on the original receipt the liability will bereduced to25% of the cargo value. This is a summary of Section 48 of the ‘UPSRate andService Guide’ dated 2012 and is an industry standard policy adopted byTheTool General. The complete document is available here: http://rates.ups.com/daily_rates.pdf
Green environmental protection Lubricated bearing uses water as lubricant, without considering environmental pollution caused by leakage, and has natural environmental advantages. In 2013, the US Environmental Protection Agency (EPA), in order to prevent...